Oorspronkelijke vacature omschrijving:

• Schedule and ensure successful completion of service events in your geographical territory

• Installation and Operational Qualification

• On-demand Service Visits

• Preventative Maintenance

• Dispensation of parts to customer site for instrument upkeep

• Complete documentation paperwork providing a record of service activities, replaced parts, disposition of quarantined components, and any other deviations from standard service protocol.

• Records to be kept up-to-date and maintained in a timely fashion per Lonza protocol

• Provide completed paperwork to Service Coordinator for maintenance of service tracking system

• Collaborate with Service Coordinator to perform root cause investigations, as needed, to diagnose instruments for service/other needs.

• Contribute to discussion of revision of service procedures based on gathered service data

• Maintenance/upkeep of service toolkits including revision of necessary tools as service procedures evolve.

• Seek out and participate in conference and training opportunities to further expand technical expertise in the field of Bioreactors/Cellular Manufacturing.

• You have Work experience in related field

• Capital Equipment Maintenance/Field Service Experience education with a preferred defree from University or College

• German and English fluent

• Computer skills, MS Office

• Comfort with hands-on work with fine machinery

• Experience with integrated systems

• Troubleshooting skills – electrical, mechanical, software

• Ability to work in clean environments

• Comfort with measurement tools

• Attention to detail

• Thorough and clear documentation skills

• Systematic and organized workflow

• Independent task management and ability to make decisions

• Effective communicator capable of managing and maintaining good internal and customer relationships

• Willingness to travel