Oorspronkelijke vacature omschrijving:

As a Business analyst you do the following

At Boels Rental, we understand the importance of leveraging technology to streamline our operations and enhance customer experiences. As part of our digital transformation journey, we have embraced Salesforce as a strategic platform for our customer relationship management (CRM) and sales processes. We recognize the power of Salesforce in enabling us to deliver personalized experiences, improve sales effectiveness, and drive customer satisfaction.

As we continue to evolve and expand our Salesforce capabilities, we are looking for talented professionals who are passionate about business analysis and possess a strong specialization in Salesforce. Join our team and play a crucial role in driving our Salesforce initiatives, optimizing our CRM processes, and delivering exceptional experiences to our customers.

To ensure the successful implementation and optimization of our change initiatives, we have adopted the Scaled Agile Framework (SAFe®) as our change process. SAFe® provides us with a structured and scalable approach to agile transformation, allowing us to align our teams, processes, and technology in a way that supports continuous delivery and customer value creation. By leveraging SAFe®, we aim to foster collaboration, transparency, and agility across our organization, enabling us to deliver innovative solutions and achieve our business goals.

Your Responsibilities:

• Collaborate closely with cross-functional teams, including stakeholders, product owners, and development teams, to elicit, analyze, and document requirements for Salesforce initiatives.
• Apply the business analysis methodology used within our organization, adhering to the change process followed based on SAFe®.
• Conduct in-depth analysis of business processes and systems, identifying areas for improvement and recommending innovative solutions to enhance efficiency and effectiveness.
• Utilize your expertise in Salesforce to gather and translate business needs into actionable requirements, ensuring alignment with strategic objectives.
• Facilitate workshops, interviews, and requirements gathering sessions to ensure a thorough understanding of business requirements.
• Develop clear and effective documentation, including user stories, acceptance criteria, process flows, and other artifacts, to communicate requirements.
• Collaborate with technical teams to ensure the successful implementation and delivery of solutions.
• Provide guidance and support to stakeholders throughout the entire project lifecycle, ensuring their needs are understood and addressed.

Labour conditions

• Gross monthly salary ranging from € 3.789 tot € 5.413 based on 40 hours a week.
• Bonus
• opportunity to develop yourself with training, education and coaching
• 28 annual leave days (Possibility to buy +5 more annual leave days)
• Travel expenses and work from home allowance
• Discount on your fitness subscription and other things
• Rent at Boels with personal discount

Do you want to be successful as Business Analyst Salesforce at Boels?

Then you bring the following:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• At least 2 years of demonstrated experience as a Business Analyst, specifically with Salesforce projects.
• In-depth understanding of the business analysis principles and methodologies as formulated by the International Institute of Business Analysis (IIBA®).
• Proven capability in analyzing and modeling (BPMN2) business processes and workflows.
• Familiarity with the Scaled Agile Framework (SAFe®) and/or other Agile methodologies.
• Business analysis certifications such as IIBA®, ECBA™, CCBA® or CBAP® are an advantage